How Effective Communication can lead to Greater Productivity in the Workplace
Published on February 25, 2020 by Deborah Sikkema
I often hear from leaders that their teams are working in silos and that no one knows what each other is doing. In fact, sometimes groups within the same department are carrying out different tasks for completing the same work. This can create a lot of inefficiencies, which leads to wasted time. How can a business achieve its vision and mission if this is the case?

Communication is a key source of solving this problem, as it can lead to greater transparency and understanding of what each team member does and how to determine the best processes moving forward. Sometimes it is a simple matter of establishing regular leadership team meetings to communicate what each area is working on and how they can better collaborate with one another. In other cases, maybe it makes sense to have teams get together and discuss key processes and how to streamline these. For general communication that spurs on more specific discussions, weekly team huddles can be quite effective so that everyone in the company knows how the company is performing, what new initiatives are coming up, and who deserves recognition for a job well done. Whatever the mode of communication, it is essential to have a level of transparency and collaboration in order to achieve organizational success.

Do you need help with building a communication plan for your small business? For a complimentary 15-minute HR consultation with Pro HR, please visit our contact page and send us a message.
How Can Your Company Culture Attract the Best People?
Published on February 21, 2020 by Deborah Sikkema
As a business owner, you want your organization to be the destination of choice. You want all of the “superstars” to choose you and not your competitors. So what sets a good culture apart from a bad one? With rapid technological advancements and growing globalization of the workplace, one of the current trends is around workplace flexibility. Organizations that care more about the work being done versus how and when it is done are attracting better talent. In today’s world, we are juggling so many different priorities, and with an increase in workplace flexibility, this allows employees to accomplish what they need to in a manner that suits them. Employees today value the ability to manage their own time from any location (including their kitchen table), while of course, getting their work done. What’s more is that research has demonstrated that with an increase in flexibility, there is also an increase in productivity. This is a win-win scenario where employees are happier and more productive, and employers find it easier to attract the best talent.

Do you need assistance with bettering your company culture and setting your organization apart from the competition? For a complimentary 15-minute HR consultation with Pro HR, please visit our contact page and send us a message.
Are you Maximizing your Employees'​ Performance?
Published on February 18, 2020 by Deborah Sikkema
I’ve spoken to a number of small business owners, and one of the pain points they express to me is that they are not measuring employee performance, or they don’t know how to.

One of the first questions I ask them is if they have a vision and/or mission for their business, as this will dictate the direction that the company is headed. Once this is determined, they can establish departmental and then individual goals that tie back to the company vision/mission. Employees want to know what they are working toward and how to get there. They also want to know how what they do fits into the larger picture; this gives them a sense of purpose.

After establishing goals, then performance can be measured because you have a benchmark to measure it against. This process doesn’t have to be convoluted or over-engineered; it can be simple, and you can get started on it right away. The pay-off is tenfold, as you will have motivated and focused employees who will help you achieve your vision/mission.

Do you need help building a performance management program? For a complimentary 15-minute HR consultation with Pro HR, please visit our contact page and send us a message.
Helping Valued Employees Turn their Performance Around will Save you Time and Money
Published on March 3, 2020 by Deborah Sikkema
After speaking to several different leaders who aren’t sure of the best way to manage a valued employee whose performance has suddenly declined. Perhaps they are one of your star employees, but within the last 6 months, you notice that they are just not meeting their objectives or targets.

There are a number of reasons why this can occur. Perhaps they are dealing with a personal issue that you haven’t uncovered yet. Or maybe a change in process or technology has shifted the way that their work is performed, thus making previous targets unattainable. Further still, maybe they are ready for a change and need a new challenge. Whatever the cause, it is important to have a conversation sooner rather than later to determine what the barriers are and then coach them on finding the best solution for optimizing their future performance. There is usually a good reason why a valued employee is no longer performing, and it is worth your time to investigate it. Retaining key talent is crucial for business success, and the cost of backfilling, both in time and money, just isn’t worth it.

Do you need assistance with coaching through a performance issue on your team? For a complimentary 15-minute HR consultation with Pro HR, please visit our contact page and send us a message.
Changing your Recruitment Approach to Capture Great Talent
Published on March 11, 2020 by Deborah Sikkema
After speaking to several different leaders who aren’t sure of the best way to manage a valued employee whose performance has suddenly declined. Perhaps they are one of your star employees, but within the last 6 months, you notice that they are just not meeting their objectives or targets.

I have been a recruiter and a potential candidate, and I can say that the recruitment experience for both is not ideal. Most recruiters don’t have the time to proactively recruit—meaning, they often take the approach of posting a job and waiting for applicants to apply. Then mounds of resumes are screened through the Applicant Tracking System (ATS), which is based on keywords. The recruiter then creates a short list and starts the phone screening process prior to bringing the finalists in for in-person interviews. In the meantime, time is ticking, and often times, great candidates are missed.

In an ideal world, recruiters would have the time to proactively find good talent. They would not “headhunt” this talent when there is a vacancy, they would do so before one even exists. Recruiters would contact great talent, build relationships with these people, and then maintain relationships with them until something opens up that fits their skill set. If the talent is that phenomenal, maybe your business can even create a role for them. After all, great talent is hard to find!

Do you want support with finding great talent? For a complimentary 15-minute HR consultation with Pro HR, please visit our contact page and send us a message.
Key Business Considerations During a Pandemic
Published on March 15, 2020 by Deborah Sikkema
By now, everyone is aware of the stats around Covid-19 and its impact on businesses and the economy in general. There is no perfect solution when it comes to business continuity during times like these, and every business is unique, but some key considerations to consider are:

  • Promoting employee awareness of Covid-19 by communicating the risks of spreading this illness and the steps they can take to minimize their likelihood of contracting it;
  • Identifying and prioritizing the essential functions, roles, and resources within the business for operational continuity;
  • Determining other means of operating, such as remote access, video-conferencing, etc. Depending on your business and how cloud-based it is, your entire work population could work from home while significantly reducing overall risk of contraction for all. This would also alleviate stress on parents who are scrambling to find childcare for their children for a 3-week period;
  • Informing your clients and other partners of the steps that you, as a business are taking to prevent the spread of the virus. This is important, as the public needs confidence that you are serious about protecting them.
This is a very difficult time for everyone, but with the right business continuity plan in place, there can be little to no disruption to your business.

Do you want support with your pandemic plan? For a complimentary 15-minute HR consultation with Pro HR, please visit our contact page and send us a message.